Question 1

What HVAC services does Monarch Air offer?

Accepted Answer

Heating and cooling installation, service and repair, whole-system replacements, new-construction HVAC, and a $20/month maintenance plan. We service residential homes, commercial businesses, schools, and government buildings across Utah, Salt Lake, and Summit counties.

Question 2

Do you offer free estimates?

Accepted Answer

Yes. Every install, replacement, and new-construction job gets a free in-home estimate. We come look at the actual conditions before quoting — no charge, no obligation.

Question 3

What is included in the $20/month maintenance plan?

Accepted Answer

For $20 a month ($240 a year) you receive two seasonal tune-ups — a Spring A/C tune-up before cooling season and a Fall furnace tune-up before heating season — each on a detailed checklist that covers refrigerant, electrical, combustion safety, blower components, and thermostat operation. Plan members also get priority scheduling, a reduced diagnostic fee, 10% off repairs, and no overtime or after-hours fees on emergency calls between visits.

Question 4

What kinds of HVAC systems do you install?

Accepted Answer

Split systems, ductless heating and cooling, packaged units, heat pumps, and geothermal — sized correctly for your home using a proper load calculation, not a rule-of-thumb tonnage guess. We help you weigh roof-mounted vs. split, single- vs. multi-stage, zoning, humidity control, and filtration as part of every install.

Question 5

Do you service commercial properties?

Accepted Answer

Yes. Alongside residential homes, Monarch Air provides HVAC service and repair for commercial businesses, schools, and government buildings.

Question 6

What equipment can you service?

Accepted Answer

Air handlers, rooftop units, split systems, heat pumps, fresh-air ventilation (HRV/ERV), humidification and dehumidification systems, unit and tube heaters, make-up air units, exhaust fans, and evaporative coolers.

Question 7

Where do you work?

Accepted Answer

We are based in Lehi and work across Utah County, Salt Lake County, and Summit County. If your city isn't listed, call us — depending on scheduling, we may still be able to come out.

Question 8

How do I pay?

Accepted Answer

We accept cash, all major credit cards, and Venmo. Estimates are free and pricing is disclosed up front before any work begins.

Question 9

How often should I schedule furnace maintenance?

Accepted Answer

It's recommended to schedule furnace maintenance at least once a year, ideally in the fall before heating season starts. Routine maintenance extends your furnace's life, improves efficiency, and reduces the need for costly furnace repair services later on.

Question 10

What's involved in professional furnace installation?

Accepted Answer

Furnace installation involves removing the old unit, preparing ductwork if necessary, and installing the new system according to local codes. A licensed technician ensures proper sizing, connection, and safety testing. Correct installation is critical to the long-term efficiency and performance of your heating system.

Question 11

How often should I schedule AC maintenance?

Accepted Answer

You should schedule AC maintenance at least once a year, preferably in the spring. Regular maintenance improves cooling efficiency, extends equipment life, and can reduce the need for emergency AC repair.

Question 12

How do air filters contribute to air quality?

Accepted Answer

Air filter installation ensures your HVAC system traps dust, pollen, and other airborne particles before they circulate. Replacing filters regularly is essential for maintaining good air quality.

Question 13

What is a mini-split system and how does it work?

Accepted Answer

A mini-split system is a ductless HVAC solution that heats or cools specific rooms using indoor and outdoor units. It's perfect for spaces without ductwork, like basements, garages, or additions. Mini-split installation provides energy-efficient, targeted comfort.

Question 14

Is a mini-split system energy efficient?

Accepted Answer

Yes, mini-split systems are one of the most energy-efficient cooling and heating solutions available. Because they avoid ductwork, there's less energy loss, and they allow you to condition only the rooms you're using. Many models are ENERGY STAR certified for even greater savings.

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